Privacy Policy

PRIVACY POLICY

Welcome to shunfatsupermarket.com.  Our Privacy Policy outlines the information we receive when you visit our site and how we use this information.

We recognize that privacy is very important to our customers and we are committed to protecting your privacy as a visitor to this website and as our customer.  We will not collect any personal information from you that you do not volunteer, and we are the sole owner of all information collected on this website.  We do not sell, share, or rent your personal information to any third parties, unless we have your express permission or under special circumstances. We value your trust very highly, and will work to protect the security, privacy and integrity of any personal information you provide to us and will only use it as we have described in our Privacy Policy.  By providing solicited or unsolicited personal information to us, you consent to our using such information, subject to applicable laws and the terms of this Privacy Policy.

1. What Personal Information We Collect

1.1. Voluntarily Provided Personal Information

We receive and may store information you provide voluntarily to our website.  This information may include your name, age, phone number, mailing address, email address, and any information that can be linked to you.

Shun Fat Supermarket does not knowingly and intentionally collect personal information about children under the age of 13 without permission from their parents or legal guardian.  However, we cannot always determine the age of persons who access and use our website.  If a child under the age of 13 provides us with his/her personal information without parental or guidance consent, we strongly encourage the parent or guardian to contact us to have this information removed and to unsubscribe the child from future Shun Fat Supermarket marketing communications.

1.2. Automatically Collected Personal Information

We also collect certain technical information from your computer each time you request a page during a visit to our website. This information may include, but are not limited to, your Internet Protocol (IP) address, your computer’s operating system, browser type, the date and time you arrived at our site and how long you spent there, and the address of a referring website.  We collect this information to enhance the quality of your experience during your visit to our website and for system administration, security, and troubleshooting purposes.  We will not sell, share or rent this information to any third parties.

1.3.If You Contact Us by Email and/or By Telephone

Should you contact us by email and/or by telephone, we will use your email address and/or telephone number to respond to your questions, suggestions, and/or requests for assistance in using our website and/or other related products or services.

1.4. Personal Information Collected Via Surveys, Contests, Promotions

From time to time, we may conduct surveys, contests or promotions via our website, email, other media, or in Shun Fat Supermarket stores. If you choose to participate, we may request your name, age, phone number, mailing address, email address and other personal information. You also may provide us with certain information when you choose to contact us online. This information may include your name, age, phone number, mailing address, email address, and the location of the Shun Fat Supermarket you visited.

2. How We Use Your Personal Information

Information we collect on our website may be used to enhance your shopping experience in the following ways:

*To respond to your customer-service inquiries or requests, and to improve customer services.

*To improve our website based on the information and feedback we receive from you.

*To communicate special offers and featured items to you, if you choose to receive such notices.

*For market research, surveys, and similar purposes to help us understand trends and customer needs across product categories or customer groups.

*To evaluate your shopping experience, existing products, and services, or to create new items.

*To enter you into contests, sweepstakes and promotions, if you choose to enter into such contests, sweepstakes and promotions.

*To send periodic emails, newsletters, articles, updates, related product or service information, if you choose to receive such notices.

*To prevent, investigate, or provide notice of fraud, unlawful or criminal activity; unauthorized use of, or access to, personal information, our website, or security systems; or to meet other legal obligations.

3. When and With Whom We Share Your Personal Information

We never sell, share or rent your personal information to any third parties without your prior consents or under special circumstances.  We will share personal customer information only with our agents, representatives and trusted service providers and contractors for customer support services, processing of personal information for Shun Fat Supermarket, and for limited purposes, including offering certain products and services in connection with our website; communicating to customers; enhancing and improving customers’ shopping experience. Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law, in response to their request for such information, or to assist in investigations of theft, fraud, or abuse.

4. How We Protect the Security of Your Personal Information

The security of your personal information is very important to us. Our web server is protected behind a firewall with the latest security patches to secure the data.

5. You Can Decide What Marketing Communications You Receive From Us

If you choose to receive periodic communications from us, we may from time to time send you email messages describing new item information, promotional offers and related product or service information updates. You can choose to stop receiving this email at any time.  If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.  The only email message you will receive from us is to answer any other questions you may have about our company, products and/or services.

6. Third Party Links

We may include or offer third party products or services on our website for your convenience and information only.  These third party sites have separate and independent privacy policies.  Any personal information that you provide when accessing a third party website is subject to that third party’s privacy policy.  We are not responsible for information you provide directly to a third party. We have no responsibility or liability for the content and activities of these linked sites.

7. Terms and Conditions

Please visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.  This Privacy Policy is a part of and is incorporated into our Terms and Conditions by reference.

8. Changes to Our Privacy Policy

We reserve the right to change, modify or amend our Privacy Policy at any time.  We encourage you to review this policy periodically.  If you have previously accepted one of our special offers or agreements, those applicable terms and your continued use will apply to our collection, use and disclosure of personal information.  In the case of a conflict, this Privacy Policy supersedes those prior policies or agreements.  If our practice in using and/or sharing personal information changes in the future, those changes will be reflected in this Privacy Policy.  You can determine the date this Privacy Policy was last updated by referring to the modification date found at the bottom of this Privacy Policy.